Privacy & Cookie Policy

At DOG OWNED, we respect your privacy and only collect and use personal information where necessary to operate our business, process orders and provide our services.

Information We Collect

When you place an order, contact us, create an account or sign up for marketing, we may collect information including:

• Your name

• Billing and delivery address

• Email address

• Telephone number

• Order and transaction information

• Information about how you use our website

How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Take and administer payments

• Communicate with you about your order

• Provide customer service

• Prevent fraud and keep our website secure

• Meet our legal, tax and accounting obligations

• Improve our website and services

• Send marketing communications where you have consented or where otherwise permitted by law

We only process personal information where we have a lawful reason to do so, such as fulfilling an order, complying with a legal obligation, pursuing our legitimate business interests or where you have given consent.

Sharing Your Information

We may share information where necessary with trusted service providers that help us operate our online shop, process payments, deliver orders and provide website or business services.

We do not sell your personal information.

Cookies

Our website uses cookies and similar technologies.

Some cookies are essential for the website to work properly, including functions such as your shopping basket, checkout, security and remembering your preferences.

We may also use optional cookies for purposes such as understanding how visitors use our website, improving our services and measuring or personalising advertising.

Where consent is required, optional cookies will only be used after you have given your consent.

You can accept, reject or manage optional cookies using the cookie controls available on our website. You can also control cookies through your browser settings.

Some third-party services used by our website may also use cookies where permitted.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, tax and accounting obligations.

Your Rights

Under UK data protection law, you may have rights over your personal information, including the right to request access to your information, ask us to correct inaccurate information, request deletion in certain circumstances, and object to or restrict certain uses of your information.

Where we rely on your consent, you can withdraw that consent at any time.

To exercise your rights or ask us a question about your personal information, please contact us at dogowned@hotmail.com.

You also have the right to make a complaint to the Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled.

Contact Us

DOG OWNED
20 Wellgate
Clitheroe
BB7 2DP
United Kingdom

Email: dogowned@hotmail.com

DOG OWNED is an independent UK business operated as a sole trader.

This policy may be updated from time to time to reflect changes to our business, website or legal requirements.